Refund policy

Please note that return shipping costs are the responsibility of the customer unless the return is due to an error on our part.

We offer a 30-day return policy. You have 30 days from receiving your item to request a return.

To be eligible, items must be unused, in their original condition and packaging, with tags and proof of purchase.

To start a return, contact us at returns@littlepawspetstore.co.uk Returns must be approved before being sent.

Please check your order upon arrival and contact us immediately if your item is damaged, defective, or incorrect.

We do not accept returns on:

Once your return is received and approved, your refund will be issued to your original payment method within 10 business days.